June 22, 2024
New Delhi
Finance Insurance

How to Claim Car Insurance For Your Own Damage?

Claim Car Insurance

How to Claim Car Insurance For Your Own Damage? In India, it is legally mandatory for all car owners to have third-party liability insurance. You are not allowed to drive your preferred vehicle on the road if a third-party insurance policy does not cover it. You should submit a claim to the insurance company immediately after an accident to get your claim covered.

Read: What is Engine Protection Cover in Car Insurance?

The customer care representative provides you with a claim reference number after you have registered your claim for car insurance. You will be informed by SMS of the precise status of your claim. To find out the general status of your insurance claim, you may also call the toll-free and provide the claim reference number.

When you contact the insurance company after the mishap, the necessary documents are examined by the company. If the claim is found to be valid with no flaws, the insurer has to pay for the car’s damages.

What is Insurance For Personal Damage?

With an own-damage (OD) insurance policy, you can protect your car from harm. It is the purpose of your damage or stand-alone OD car insurance policy to assist you, the policyholder, in paying for damages to your vehicle. Below is a list of the covered damages:

  • Accidental damages brought on by outside forces: An accident is defined as any sudden, unforeseen, or unintentional incident or collision that has the potential to harm the vehicle.
  • Burglary, theft, and housebreaking: The stand-alone OD car insurance will cover any damage to your vehicle that results from a break-in at your home or the by-product of a violent burglary attempt. Even if the car is stolen, it will still be a total loss.
  • Total Loss: When your car is completely lost as a result of significant, irreparable damage or theft, it has either been totalled or stolen. You will be covered for this kind of damage under your damage auto insurance policy if your automobile is destroyed.
  • Damage due to fire, explosions, or lightning: Own damage insurance covers fires brought on by accidents or explosions that result in damage to your car. These include implosions, fires caused by lightning, self-ignition, and fires caused by explosions.
  • Damage due to Natural Calamities: Floods, typhoons, cyclones, hailstorms, etc., are examples of natural disasters. Own-damage coverage can shield you from financial damages if flood water, hail, storms, etc, harm your car.
  • Damage due to an earthquake, landslide, or rockslide: In the event that your vehicle is harmed by the stones, rocks, or debris of an earthquake, landslide, or rockslide, call the appropriate authorities who will provide cover for financial losses.
  • Damage due to vehicle transportation by rail, road, air, or inland waterways: The OD car insurance cover will shield you and your vehicle from any damages and scratches that occur during vehicle transit by rail, road, air, or inland waterways.
  • Attacks by Terrorists, Riots, and Strikes, or Malicious Damage: Your damage auto insurance coverage also shields your vehicle from damages brought on by riots, strikes, terrorism, vandalism, etc.

The stand-alone OD automobile insurance is so named because, under a regulation from the Insurance Regulatory and Development Authority of India (IRDAI), it is now accessible as a separate cover as of September 1, 2019. The stand-alone OD auto insurance is so named due to the availability of its damage cover.

Why is Insurance for Own Damage Required?

Own-damage auto insurance is important since it covers losses to your car, which, depending on the type of damage, may be very expensive. Therefore, it is advised to have a stand-alone car insurance policy for protection against damage to your car in addition to third-party car insurance, which shields you from third-party legal and financial responsibilities in order to prevent having to cover the cost of repairs out of pocket.

You can be paid for all damages covered by the policy with Tata AIG’s stand-alone damage insurance coverage. Therefore, without you having to pay, our damage insurance will cover the cost of damages or even the complete loss of your car.

How to Claim Car Insurance For Your Own Damage

You can submit a claim for compensation in the event that an accident results in damage to your vehicle. These are the procedures you can take to register a claim if you have online four-wheeler insurance:

1. Let The Insurer Know: Your job is to notify your insurance company of the accident as soon as it occurs. You have two options for contacting your insurer:

  • Their claim supports phone number
  • On their website, they list claims.

2. Inform the Police: You are required to notify the police of the accident as soon as it occurs. There is no requirement to register a FIR if the harm done is small. You must submit the FIR if a third party is responsible for significant damage. The majority of insurance firms demand the FIR copy, which you should obtain from the police station.

3. Gather evidence: Document the harm done to your car with pictures and videos. In addition to being necessary for your insurer’s claim verification process, it also supports your position while speaking with your insurer.

4. Document Submission: Once you’ve gathered all the data, give your insurer the supporting documentation, including a copy of your insurance agreement, the FIR, and any images or videos you must have taken. Your insurer will evaluate your claim in light of these records.

5. Obtain a Car Inspection: To assess the harm done to your car, your insurer will dispatch a surveyor. They will examine the damages to see if they correspond to those listed in your claim. Additional data could be gathered by them and given to your insurer later.

6. The Repair of Your Automobile: The insurance company will pay you if they are satisfied with all of the information given by the surveyor and determine that your claim is valid.

Methods to Claim Car Insurance for Own Damage Insurance: 

To make a claim for this compensation, you have two choices:

  • Hire a mechanic to fix your car, then pay for the service. Your insurer will pay the bill once it is submitted, so do that.
  • Utilize a network garage listed with the insurance company to service your car. The insurance company will settle the payment with the garage owner and then begin a cashless settlement with the owner.

Necessary Documents For Filing The Claim

The required paperwork for submitting a claim is listed below. Several documents are necessary to pay the compensation when filing a claim for damaged vehicles:

  • The insurance policy’s original
  •  An exact copy of the police department’s FIR report
  •  Filled-up and signed the claim form
  •  A copy of the certificate of the car issued by the RTO office
  •  A copy of the driving license of the current driver
  •  Details about the cost estimates for repairs
  •  The original copy of the medical receipts in the event of bodily injuries or any additional charges.
  • The original receipt copy


If your car is damaged, you can file a claim using the procedures outlined above to receive fair compensation for your losses. Use it if you are not the policy’s owner. The type of coverage you wish to buy, the length of the procedure, and the type of vehicle are just a few of the variables that go into the price you receive from the online auto insurance calculator.

If you choose comprehensive insurance, the price difference is also attributable to the addition of add-ons to the policy. It is crucial to be aware that the estimate generated by the calculator might not match the actual estimate the insurance might give you.

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